You can limit how often members earn points for reviews to prevent excessive review submissions. For example, you can allow points for up to two reviews per week.
Before you start, connect the Yotpo Reviews integration.
You can only create a Yotpo Reviews points rule if the Yotpo integration has been connected in Loyalty. Make sure the integration settings are configured before starting this setup.
Learn more in Integrate Yotpo Reviews with Loyalty and Points rules overview.
Create the rule
Set the rule settings as described above, and decide if you want to Limit earning frequency.
Toggle the button to Yes or No.
If you select Yes, enter the maximum frequency and choose the time range from the drop-down menu (day, week, month, or year).
Under Active date range, set the Start date and End date:
For Start date, choose Right now to make the rule active immediately, or Choose a date to set a future start using the date picker.
For End date, choose No end date to keep the rule active indefinitely, or select a specific date when the rule should become inactive.
Under Points details, define how many points members earn for leaving a review in each tier.
Learn how to define tiers in Set up member tiers.
Select Save rule.
Your rule is added to the Rules table.
Result
When a member submits a review through Yotpo, Loyalty awards points based on the rule configuration.
If earning frequency limits are configured, members can only earn points up to the defined limit during the selected time period.