To access the Rewards dashboard, go to Program > Rewards from the left side menu.
If you haven’t created any rewards yet, expand either the Add reward or Create your first reward drop-down menu to select one of the available reward types: Fixed amount discount, Percentage discount, Free shipping, or Free product.
Learn more in Set up rewards.
Use the dashboard
Once you have created some rewards, you can manage them from the dashboard.
The dashboard displays the following information about each reward:
Description | The descriptive name that was applied when the award was created. |
Reward | The type of reward: Fixed amount discount, Percentage discount, Free shipping, or Free product. |
Status | Whether the reward is currently active or inactive. Inactive rewards can’t be redeemed by members. Coupons previously generated for inactive rewards can still be used. |
Tiers | Which membership tiers the reward is available to. |
Last updated | The date and time that a change was last made to the reward. |
Delete a reward
Deleting a reward removes it from your account completely, and it can’t be recovered. Any coupon codes generated for the reward before deletion continue to work.
To delete a reward
From the dashboard, select the Delete icon on the end of the row.
In the confirmation modal, read the information, then select Delete.
Deactivate a reward
If you want to stop members from redeeming a particular reward, but don’t want to remove it from your account completely — for example, you might want to pause discount rewards during a sale — then you can deactivate the reward instead.
From the dashboard, select the reward name.
Select the Status switch to set the status to Off.
Select Save reward.
Apply a filter
To filter the dashboard:
Select Active filters in the top right corner.
In the Filters side panel, select the data types that you want to filter by.
Available filters:Status
Displays rewards with the selected status: Select from On or OffType
Displays rewards of the selected type: Select from Fixed amount discount, Percentage discount, Free shipping, or Free product.Tiers
Displays rewards available to the selected tiers. Select from the membership tier levels you have set up.
If tiers are configured. Learn more in Set up membership tiers.
Select Apply.
Edit a reward
To edit an existing reward, from the dashboard, select the reward name.
You can then edit any of the reward settings or details that you want. Just remember to save your changes when you’re done.
Learn more about reward settings in Set up rewards.